Shipping policy
Shipping Policy
At "The Workshop", we are committed to ensuring your furniture arrives safely and on time. Please review our shipping policy for details on how we handle deliveries.
Shipping Timeframes
- Orders are processed within 1-3 business days after payment confirmation.
- Delivery timelines vary depending on the destination city and the size of the furniture item. You will be provided with an estimated delivery timeframe when your order is confirmed.
Shipping Costs
- Shipping costs vary based on your location and the size/weight of the furniture.
- To provide you with the most accurate shipping cost, we will contact you after your order is placed.
- Our team will discuss the shipping cost with you over the phone and provide options to ensure transparency and satisfaction.
Delivery Details
- We offer doorstep delivery; however, additional services such as assembly or placement may incur extra charges.
- Please ensure someone is available to receive the delivery at the specified address.
Shipping Restrictions
- We currently ship only to addresses within PAKISTAN.
- If you are located in a remote or hard-to-access area, delivery may take longer or incur additional charges, which will be communicated during the shipping discussion.
Damaged Items During Shipping
- We take utmost care to ensure your furniture arrives in perfect condition. If you notice any damage during delivery, please report it to the delivery personnel and contact us immediately at 03219175766
- Claims for damaged items must be submitted within 24 hrs of delivery, accompanied by photos and a description of the damage.
Contact Us
If you have any questions about shipping or delivery, feel free to reach out:
- Email: www.theworkshoop1@gmail.com
- Phone: 03219175766
- Hours: 10:00 AM till 05:00 PM